Your Questions, Answered

  • Glow Wizard Inc is a personalized skincare coaching practice based in Calgary, Alberta. Founded by Lee-Anna Tero — a Health Sciences diploma holder who specializes in ingredient science — We reviews your current products, build you a custom AM & PM routine, explain the ingredients you need to reach your goals, and do it all on the budget you set.

    No sales pitch. No guesswork. Just science-backed, brand-neutral skincare guidance tailored to your skin.

  • Glow Wizard is for anyone whose skincare routine isn't working anymore. If your bathroom shelf is full of products you're not sure about, if you've wasted money on influencer recommendations that broke you out, if your skin changed and your old routine stopped working, or if you just want someone to tell you exactly what to use and why — Glow Wizard was built for you.

  • Glow Wizard offers three core packages:

    • The Glow Assessment ($249 CAD) — Your complete skincare reset. Includes a full product audit of everything you're currently using, a custom AM and PM routine with specific product recommendations across price points, an ingredient highlight sheet explaining key actives in plain language, and a 30-day introduction calendar so you don't overwhelm your skin. Comes with 7 days of post-delivery email support .

    • The Glow Boost ($349 CAD) — One full skin cycle, fully supported. Includes everything in the Glow Assessment plus 30 days of email support, a follow-up check-in at Day 28–30 with an updated routine, and up to 3 "Product Alert" checks where you send a photo of something you're thinking of buying and get a quick yes/no with reasoning .

    • The Glow Check-In ($69 CAD) — A quick progress review for returning clients. Includes a short update questionnaire, an updated AM/PM routine based on your progress, and 3 days of email support .

  • Add-ons are available to anyone who has purchased a core package:

    • Video Call (25 min) — $89 CAD — Live Zoom walkthrough, Q&A, or technique guidance.

    • Product Deep-Dive Report — $59 CAD — Send up to 5 products you're considering; receive a detailed ingredient analysis with suitability assessment.

    • Seasonal Routine Reset — $69 CAD — Updated AM/PM routine for a new season based on a quick questionnaire.

    • "Shelfie" Audit — $99 CAD — Photograph your entire product collection; receive a keep/toss/repurpose guide with replacement suggestions.

    • Partner/Teen Routine Setup — $109 CAD — A simplified intake and basic AM/PM routine for a family member.

    • Travel Routine Prep — $49 CAD — A modified routine for your destination, with TSA/CATSA-friendly product recommendations and climate-specific adjustments.

    • Gift Card (Glow Assessment) — $249 CAD — The Glow Assessment as a gift, with a branded PDF voucher and a gift-ready booking link.

  • 1.      Book and pay on glowwizard.com.

    2.     Complete your intake questionnaire — a detailed form covering your skin history, every product in your current routine, lifestyle factors (diet, sleep, stress, exercise), environment, budget range, product preferences, goals, and bare-faced photos in natural light.

    3.     Lee-Anna and Glow Wizard AI analyzes everything — every product is individually reviewed for ingredient suitability, conflicts, irritants, gaps, and redundancies. Your personalized AM &PM routines are built from scratch with brand-neutral recommendations at price points that are set for YOUR budget.

    4.     Your guidance package arrives in your inbox within 5–7 business days — including your Product Audit Report, personalized AM & PM routines, Ingredient Highlight Sheet, Application Tips and Technique Guide.

    5.     Ask follow-up questions via email during your support window (7 days for the Assessment, 30 days for the Glow Boost).

    6.     Come back when you're ready — most clients return for a Glow Check-In after one skin cycle (28–30 days) or seasonally.

  • No. Every Glow Wizard package is delivered asynchronously — you complete a questionnaire, and your personalized package is delivered to your inbox. No scheduling, no Zoom required. If you'd like a live walkthrough or face-to-face Q&A, you can add a 25-minute Video Call ($89 CAD) to any package at any time. It's entirely optional.

  • Your personalized guidance package is delivered within 5–7 business days after you complete your intake questionnaire. The turnaround takes time because every product in your current routine is individually analyzed for ingredients, and your new routines are custom-built based on your specific skin, lifestyle, environment, and budget.

  • No. Glow Wizard does not sell products, or partner with brands. Every recommendation is 100% brand-neutral and based entirely on ingredient science and what's best for your skin. You'll receive product suggestions ranging from drugstore to prestige so you can choose what fits your budget.

  • That's exactly what Glow Wizard solves. Your intake includes a full list of everything you're currently using, and your Product Audit Report reviews every single product — telling you what to keep, what to swap, and what to eliminate, with a clear explanation for each decision. Many clients discover some of their products are actually great but just need to be used in a different order, at a different time of day, or paired differently.

  • Yes. During your intake, you share your preferred budget range and product preferences — drugstore, mid-range, prestige, clean beauty, fragrance-free, or any combination. Every routine is built with specific product recommendations at price points you choose. Because Glow Wizard is brand-neutral, the best option at any price point is always on the table.

  • Lee-Anna holds a Health Sciences diploma as well as aesthetics licenses, and specializes in ingredient science & personalized skincare education. With a foundation in health sciences research and a deep understanding of how ingredients interact with different skin types and lifestyles, Lee-Anna provides evidence-based guidance — not trend-based or influencer-driven advice.

  • No. Glow Wizard provides personalized skincare wellness guidance based on published research, ingredient science, and individual lifestyle factors. This is not medical advice, diagnosis, or treatment. For medical skin conditions please consult a licensed dermatologist or healthcare provider.

  • Yes. Skin changes caused by aging, stress, seasonal shifts, hormonal changes, diet, sleep, medication, relocation, or lifestyle shifts are exactly what Glow Wizard addresses. Your intake questionnaire captures detailed information about these factors so your routine recommendations target the root causes — not just the symptoms.

  • No. Glow Wizard serves anyone who wants a skincare routine that works. The intake questionnaire and analysis process is tailored to your individual skin — regardless of gender.

  • Yes. All services are delivered digitally, so Glow Wizard works with clients across North America and beyond. Your intake questionnaire includes questions about your local climate and environment, so recommendations are specific to where you actually live — whether that's Calgary's dry winters, Vancouver's humidity, or anywhere else.

  • The Glow Assessment ($249 CAD) is your complete skincare reset — product audit, custom routines, ingredient analysis, and 7 days of email support. The Glow Boost ($349 CAD) includes everything in the Assessment plus 30 full days of email support covering one complete skin cycle, a follow-up check-in at Day 28–30 with an updated routine, and up to 3 Product Alert checks. The Glow Boost is designed for clients who want guided, supported change through an entire skin cycle.

  • Returning clients have two options. The Glow Check-In ($69 CAD) is a quick progress review with an updated routine — ideal if your base routine is solid but you need seasonal tweaks or minor adjustments. The Glow Boost Renewal ($299 CAD) is the full Glow Boost at a loyalty discount ($50 off), designed for clients returning for another 30-day guided cycle when their skin needs have shifted significantly.

  • Yes. Download the free Glow Guide at glowwizard.com/free-glow-guidea step-by-step skincare blueprint with proven tips, no fluff. You'll also be invited to join the private Glow Wizard community where members share routines, debunk skincare myths, and get early access to new tools and content.

  • Visit glowwizard.com, choose your package, and complete payment. You'll immediately receive a link to your intake questionnaire. Your personalized skincare guidance package will be delivered to your inbox within 5–7 business days.